Working in the IT field I’ve had the opportunity to engage hundreds of users a week and while each has it’s own unique details there are some generalized properties that one comes to rely on with each experience. It doesn’t take long to learn that certain tones, behavior patterns and conversations can give you a good idea of what to expect with each user interaction.
So with Project Users I’ve decided to begin summarizing them in my own words for the rest of the world, IT or otherwise, to enjoy. Feel free to let me know what you think or provide your own examples!
NOTE: This is all entirely generalized satire and in no way is a direct reflection of any one person or experience. No actual names or places will be found or tolerated in any of these posts.
The Users:
- The Free Pass
- The Lonely Life Story
- The Panic Stricken Hypochondriac
- The Wall
- The Hate Machine
- The Past Life IT Guy
The Terminology:
[...] entirely unrelated to their original problem and proceed to re-inflict the original error by ‘panic pounding‘ all the while insisting they don’t know what the problem [...]
By: The Users: The Panic Stricken Hypochondriac « Man Seeking Mind for Casual Enlightenment on April 21, 2009
at 7:53 am
[...] See More @ Project: The Users. [...]
By: The Users: The Past Life IT Guy « Man Seeking Mind for Casual Enlightenment on April 21, 2009
at 9:33 am
[...] See More @ Project: The Users [...]
By: The Users: The Free Pass « Man Seeking Mind for Casual Enlightenment on April 21, 2009
at 11:02 am